Louisville's Family-Owned & Operated Pooper Scooper Service
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Weekly service starting at just $19.63/visit!
Weekly service starting at just $19.63/visit!
The Tidy Tails Difference
FREE First Cleanup When You Start Recurring Service!
PLUS — Monthly Yard Sanitizing + Deodorizing Service Included with All Recurring Plans
No contracts. No hidden fees. Just a cleaner, fresher yard for your family and dogs.
Still Have Questions?
Frequently Asked Pooper Scooper Questions!
Tidy Tails will clean any areas of your property that have dog waste, including front, back, and side yards, flower beds, dog runs, etc.
Yes! We provide dog waste removal services year round. In the winter, we will still show up to provide services. Even with snow, most of the waste that accumulates is still scoopable.
At Tidy Tails, safety isn’t optional—it’s part of our standard. We sanitize all tools and footwear between each yard with a kennel-grade disinfectant to minimize any risk of cross-contamination. After every visit, we provide a gate photo for confirmation that your yard is secure and your pets are safe.
Proper disposal matters. We double-bag all waste to keep things clean and sanitary, then place it in your trash can or a spot you designate.
We bill on the 1st of each month for upcoming services. One-time and initial cleanups are paid after the job is completed.
If you sign up for recurring service after your initial cleanup, we’ll simply bill you for the remainder of the month. After that, your normal billing will start on the 1st.
To keep your spot on the schedule, payment must be received before your first visit of the month. If not, service will be temporarily paused until payment is made.
No. No contracts and no cancellation fees. Skip or cancel with 24 hours notice before your next visit.
We’re always happy to meet friendly pups! If your dog has shown any signs of aggression, we ask that they be kept inside during your service. Our team’s safety comes first. If a dog acts aggressively, we may require them to be secured indoors or discontinue service if the issue continues.
To keep things efficient and cost-effective, we don’t guarantee specific arrival times. Routes are finalized the night before, but you’ll get a text about an hour before we arrive so you know exactly when to expect us.
Absolutely! You can request a preferred cleanup day. Availability varies by area, but we’ll usually provide 2-3 options that work best for you.
No problem! You can skip or reschedule a visit anytime through your customer portal or by reaching out to us. Just be sure to let us know at least 24 hours in advance.
