Privacy Policy for Tidy Tails Pet Waste Removal
Effective Date: 9/28/2026
At Tidy Tails Pet Waste Removal (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out forms, request a quote, or sign up for service, we may collect:
- Name
- Email address
- Phone number
- Service address
- Payment information (processed securely through third-party providers)
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Pages visited on our website
- Date and time of visits
2. How We Use Your Information
We use your information to:
- Provide and manage services
- Schedule appointments and communicate with you
- Process payments and send invoices
- Improve our website and customer experience
- Send occasional updates, promotions, or service notifications
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, CRM tools like Sweep & Go)
- Advertising and analytics platforms such as Google and Meta, to measure and improve our ads. When we do, contact details like email and phone are hashed (converted into an unreadable code) before they are sent
- Legal authorities if required by law
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to make the site work, understand how visitors use it, and measure our advertising. These include:
- Google Analytics and Google Ads, to see which pages and ads bring visitors and requests.
- The Meta Pixel and Meta Conversions API, to measure our Facebook and Instagram ads.
- Microsoft Clarity, which records how visitors move through our pages (clicks, scrolling) so we can fix confusing parts. We do not use it to record payment details.
You can disable cookies in your browser settings, though parts of the site may not work as intended.
5. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Payment Security:
All payment information is securely processed through our third-party billing provider. We do not store full credit card details on our servers.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your information
To do so, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. SMS / Text Messaging
Quote and service texts. When you request a quote or submit your phone number through our website, a Facebook or Instagram form, or another of our advertising channels, you agree that Tidy Tails Pet Waste Removal may text or call you about your quote, scheduling, and requested service. Once you are a client, this includes service notifications such as “on the way” texts, visit confirmations, and billing messages.
Promotional texts. We only send promotional texts, such as offers and seasonal updates, if you opt in separately (for example, by checking the updates box on our forms).
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase.
We do not sell, rent, or share your phone number or your text messaging opt-in consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.
By providing a phone number, you confirm you are the account holder or authorized user of that number. You can withdraw consent at any time by replying STOP or by contacting us at [email protected] or (502) 713-1995.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
